About Village Heights

What is Village Heights?

Village Heights is a neighborhood gift store offering a curated collection of stylish gifts, home decor items, and lifestyle accessories. Founded by Louis Eafalla, the shop has been serving Larchmont Village for nearly two decades.

Where is Village Heights located?

Our store is located at:

122 N Larchmont Blvd, Los Angeles, CA 90004, United States

What products do you sell?

We offer a variety of products, including:

Home Decor & Accessories

Scented candles

Mini Galaxy Projector Night Light

Diffusers

Glassware

Decorative trays

Serving bowls

Mirrors

Table lamps

Unique Gifts & Novelties

Fashion & Personal Care items

Cashmere gloves

Beanies

Handbags

Jewelry

Stationery & Games

Orders & Payments

What payment methods do you accept?

We accept:

American Express (Amex)

Diners Club

Discover

JCB

Maestro

Mastercard

Visa

Visa Electron

When will my order be processed?

Orders are processed within 1–2 business days (Monday–Saturday).

Our order cutoff time is 5:00 PM (GMT-08:00) Pacific Time (US & Canada).

Will I receive an order confirmation?

Yes. After your payment is successfully completed, you will receive an order confirmation with your purchase details.

Shipping

Do you offer free shipping?

Yes. Village Heights offers free standard shipping on all orders across the United States.

There is:

No minimum spend

No membership required

No hidden fees

Do you ship internationally?

No. We currently do not offer international shipping.

How long does delivery take?

Estimated delivery time:

Processing Time: 1–2 business days (Monday–Saturday)

Transit Time: 3–4 business days (Monday–Saturday)

Total Estimated Delivery: 4–6 business days from order placement

We and our carriers do not operate on Sundays or public holidays. Holidays may add one extra business day.

Returns, Refunds & Exchanges

Can I return my order?

Yes. Village Heights accepts returns within 30 days of receiving your order.

Are returns free?

Yes. We offer free returns on approved return requests. There is no return shipping cost for approved returns.

How do I start a return?

Please contact us before sending any return. We will confirm your request and provide the correct return details.

Approved returns must be sent by mail.

When will I receive my refund?

Refunds are processed within 7 days after we receive and inspect the returned item.

Do you offer exchanges?

Yes. We accept exchanges. Please contact us with your order details, and we will help you with the process.

Customer Support

How can I contact Village Heights?

You can reach us through:

Email: support@villageheights.shop

Phone: +1 (323) 463-9410

Website: www.villageheights.shop

Live chat is also available on our website.

How quickly do you respond?

We respond to all messages within 24 hours.

What are your store hours?

Open 7 Days a Week

Monday–Saturday: 10:00 AM – 5:30 PM
Sunday: 10:00 AM – 4:00 PM

(Pacific Time – Los Angeles Time)