Shipping policy

Village Heights
Website: www.villageheights.shop

At Village Heights, we want your order to arrive safely and on time. We carefully prepare each order before handing it over to our shipping carriers.

Free Shipping, No Exceptions

We offer free standard shipping on all orders across the United States.

There is:

No minimum spend required

No membership required

No hidden shipping fees

We currently do not offer international shipping.

Order Processing Time

Orders are processed within:

1–2 business days
(Monday–Saturday)

Our team prepares and packs your order carefully before shipment.

Order Cutoff Time

Orders placed after the daily cutoff time will be processed on the next business day.

Order Cutoff Time:
5:00 PM (Pacific Time – Los Angeles Time)

Delivery Time

After your order has been processed, estimated delivery times are:

Transit Time:
3–4 business days
(Monday–Saturday)

Total Estimated Delivery Time:
4–6 business days from order placement

Please note that delivery times are estimates and may vary slightly depending on carrier conditions, weather, or other circumstances outside our control.

Shipping Schedule

Village Heights and our shipping carriers do not operate on:

Sundays

Public holidays

During holiday periods, delivery may take one additional business day.

Order Tracking

Once your order has been shipped, you will receive any available tracking information so you can follow your package’s progress.

If you have questions about your order or shipping status, our team is happy to help.

Customer Support
Email: support@villageheights.shop
Phone: +1 (323) 463-9410

We respond to all messages within 24 hours.

Store Address:
122 N Larchmont Blvd, Los Angeles, CA 90004, United States

Business Hours:
Open 7 Days a Week
Monday–Saturday: 10:00 AM – 5:30 PM
Sunday: 10:00 AM – 4:00 PM
(Pacific Time – Los Angeles Time)

Live chat is also available on our website for quick assistance.