Privacy policy
At Village Heights, we respect your privacy and are committed to keeping your personal information safe.
This Privacy Policy explains how we collect, use, and protect information when you shop with us online or visit our store.
Information We Collect
When you place an order, contact us, or use our website, we may collect information such as:
Name
Email address
Phone number
Shipping and billing address
Order details
Payment information is provided through our payment providers
We only collect information needed to process orders, provide customer support, and improve our services.
How We Use Your Information
We use your information to:
Process and deliver your orders
Send order confirmations and updates
Respond to customer questions
Handle returns, refunds, and exchanges
Maintain accurate business records
Payment Information
Village Heights does not store your complete payment card information. Payments are processed securely through trusted payment providers.
Cookies and Website Data
Our website may use cookies and similar technologies to help provide a better shopping experience, remember preferences, and understand how visitors use our website.
You can manage cookie settings through your browser.
Sharing Your Information
We do not sell or rent your personal information.
We may share information only when necessary, such as with:
Shipping carriers will deliver your order
Payment processors to complete transactions
Service providers that help us operate our business
Data Security
We take reasonable steps to protect your personal information and keep it secure.
Your Choices
You may contact us if you would like to:
Ask about the personal information we have collected
Request corrections to your information
Request removal of your information where applicable
Contact Us
Village Heights
Website: www.villageheights.shop
Address: 122 N Larchmont Blvd, Los Angeles, CA 90004, United States
Phone: +1 (323) 463-9410
Email: support@villageheights.shop
Business Hours:
Open 7 Days a Week
Monday–Saturday: 10:00 AM – 5:30 PM
Sunday: 10:00 AM – 4:00 PM
(Pacific Time – Los Angeles Time)
We respond to all messages within 24 hours. Live chat is available on our website.